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Frequently Asked Questions
❓ How long does it take to get a response?
We typically respond within 24-48 hours during business days. Technical support requests are prioritized and may receive faster responses.
❓ Are all your tools really free?
Yes! All our career tools are 100% free to use. We sustain our service through ethical advertising partnerships (Google AdSense, Ezoic, Mediavine).
❓ Do you store my resume data?
No. Our resume builder processes data locally in your browser. We do not store your personal resume content on our servers. Always download and save your work locally.
❓ Can you help me with my resume?
Our tools provide templates and suggestions, but we don’t offer personalized resume review services. For professional resume assistance, we recommend consulting a certified career counselor.
❓ How do I report a bug or technical issue?
Email us at tech@jobzcs.com with details about the issue, including your browser type, device, and steps to reproduce the problem.
❓ Can I suggest new features or tools?
Absolutely! We love hearing from our users. Send your ideas to feedback@jobzcs.com. While we can’t implement every suggestion, we review all feedback carefully.
❓ Do you offer API access or bulk services?
Currently, our tools are designed for individual use only. For partnership or bulk service inquiries, contact partners@jobzcs.com.
❓ How do I delete my data?
Since we process data locally and don’t store personal information, there’s nothing to delete from our servers. Simply clear your browser cache to remove any locally stored data.